fesco new connection

FESCO New Connection – FESCO ENC

Do you want to get a new FESCO electricity connection? We will guide you fully through the process of how you can get a new electricity connection by following these easy steps. With this method, you can not only apply a new connection but also change the existing connection. Let’s see how to get a new connection.

On FESCO’s official website, you will see a form where you have to select your electricity connection type. But before that, it is important to check that you have selected FESCO in the distribution company list. Also, fill in all the other fields, upload a scanned copy of the required documents, and submit the application to get a new connection.

New Connection Procedures

There are two easy ways to apply for a FESCO new connection:

1. Online Procedure 

2. Offline Procedure

First, we will discuss the online method, which is very easy and time-saving. To apply for a new connection online, you must have some relevant information and some important documents.

Online Procedure

If you want to apply online for FESCO New Connection, you have to visit the ENC website first. ENC is actually an online portal on which users can apply their new connections and further interact with them. For the convenience of those who don’t know how to apply, we have listed below some guidelines that you can follow to apply for new connections. But first of all, you need to have the following documents to apply online:

  • Copy of applicant’s CNIC 
  • CNIC Copy of Witness 
  • A copy of the property document 
  • A copy of the neighbor’s electricity bill

All the documents mentioned above should be with you not only in hard copy but also in soft copy. So, let’s now discuss the step-by-step procedure on how to apply for new connections.

  • To apply online, first visit the official website of ENC.
  • Click on the ‘Apply’ button in the red highlighted area.
  • Enter the reference number of your neighbour’s electricity bill and select the category type for which you want to apply, i.e. 15 KW, etc.
fesco new connection step1
  • Enter the required details and upload the following documents with a maximum file size of 300 KB.
  • Copy of property documents
  • Attested copy of the applicant’s ID card
  • Attested copy of the witness’s ID card
  • Electricity bill copy of a neighbouring property
  • Wiring contractor’s certified test report
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  1. Now, submit your application form.
  2. After successfully submitting your application, a unique tracking ID will be generated for you. Make a note of this tracking ID somewhere for your future reference.
  3. Click on the print button and enter your tracking ID to print your application form.
  4. Now, print your application form.
  5. Attach all the required documents along with the form and submit it to the concerned office.
  6. After verification of your documents, your demand documents will be made available, which you can download by registering your tracking ID on the ENC website.
  7. Make the payment for the demand notice at the designated bank.
  8. Submit a copy of the paid demand notice to the relevant office.
  9. After the payment is verified, your new connection will be installed.

If you have already applied for a new connection and want to check the status of your application, you can check by visiting the nearest Sub-Division office or by contacting the FESCO helpline.

Steps and Time by Category

For the convenience of its customers, FESCO has divided the connection types into three categories based on load. This segmentation makes it easy to provide the right connection to the users according to their needs. And further, each category is based on a specific load range to ensure efficient and reliable power delivery.

Category One (Up to 15 kW):

This category includes users with lower electricity consumption, such as small businesses or residential users who require up to 15 kW of power. Consumers with loads up to 15 kW are eligible to apply for Category One. The SDO or Assistant Manager of Operations has the authority to approve the category request. The processing time for category one is around 30 days.

If you want to apply for a Category One connection, the detailed steps are given below:

  1. When you submit your application in the office, you will get a receipt. Through this receipt, you will also be told the number of your application. It usually takes one day to process.
  1. The team of FESCO will then visit the site of the installation and see if there is a need for an electrical connection; this process takes three days.
  2. If the connection is possible, the cost will be estimated; this is also a two-day process.
  3. The applicant will receive his demand notice by post, and the process will take two days.
  4. The applicant shall submit the receipt of the paid demand notice to the office within two days.
  5. Now, the applicant will submit the test report of the wiring contractor, which the FESCO office will verify, and this work will also take three days.
  6. The office will prepare a list of applicants as per the date of submission of dates and this will also take one day.
  7. The office will issue service connection orders in three days.
  8. The office will liaise with the concerned department to provide the necessary equipment for setting up the connection, etc., and this is also a three-day process.
  9. After that, the store will provide the necessary goods, and within five days, this process will also be completed.
  10. SDO or Assistant Manager will set up the connection after the availability of equipment, and within about five days, this formality will also be completed.

Category Two (16 to 70 kW / 400 volts):

Users in this category have moderate electricity needs, such as medium-sized businesses or industrial units, requiring between 16 and 70 kW of power.

Category Three (71 to 500 kW / 400 volts):

This category is designed for large industrial or commercial users who have high power demands, ranging from 71 to 500 KW.

Change Connection Name/Tariff/Load Procedure

  • First, visit the official Electricity New Connection (ENC) website.
  • Go to the sidebar menu and select the ‘Change’ option. 
  • Then select the change you want to make, such as name, load, or tariff change. You can also select more than one option if you need to.
fesco new connection step 3
  • Enter only the details required for your change request. For example, if you want to change the load, complete the fields related to the load.
  • Also, upload scanned copies of classified documents with your application, and remember that each file should be less than 300 KB.
  • Attested copy of the applicant’s identity card.
  • A recent copy of your FESCO bill.
  • Proof of ownership
fesco new connection step 4
  • Complete your application form and submit it; you will get a tracking ID for future updates.
  • After the application is submitted, the further steps are almost the same as described earlier for the connection request. There is no need to change them.

Conclusion

Getting a new FESCO electricity connection or changing your current connection is easier than ever. With the above step-by-step guide, you can complete your application, status tracking, and connection setup without any difficulty. Whether you are a residential, commercial or industrial user, FESCO provides you with a connection according to your needs. If you want to avoid delays, prepare all the necessary documents in advance. Stay tuned for updates on the FESCO website and manage your connections easily.

FAQs

Q. How can I apply for a new FESCO electricity connection?

You can apply for a new FESCO connection in two ways.

Online: Go to the official website of ENC, fill out the application form, upload the necessary documents and submit your application.

Offline: For the offline method, visit your nearest concerned FESCO office carry all your necessary documents and submit your application. 

Q. How can I track the status of my FESCO connection application?

After applying, you are given a tracking ID by the office and using this tracking ID, you can check your status on your ENC website or by visiting the nearest FESCO office.

Q. Can I apply for a change in the connection type, name, or load?

You can apply for a change in tariff or load in connection name by visiting the ENC website. First, select the ‘Change’ option, provide the required details and also upload all necessary documents.

Q. What should I do after receiving the demand notice?

After receiving the demand notice, deposit the required amount in your designated bank. Then submit a copy of the bank receipt to the FESCO office to verify your case.

Q. Who can approve a Category One connection request?

For the first category (up to 15 KW), the SDO (Sub-Divisional Officer) or Assistant Manager of Operations is authorized to approve the application.

FESCO consumers can check their bill by click on this link: https://fscobill.com.pk/